“Dear Mark, my family and I would like to thank you and the staff of Robinsons for their dedication and particularly for their kindness and delicate handling of communicating with our wishes. They have also provided many services for our past friends and relatives and each service has been a "10". They truly make these tough times as easy as possible for all of us. Thanks so much!”

- Ron M. and family

“Our family has been served by the Robinson family going back to 1957. Jeff was a comfort to many of our family in the previous generation and Mark has stepped into the same role. Very professional, kind and understanding during a difficult time for the family. I, too, am a funeral director and understand the qualities that Mark possesses, and how valuable an asset he must be to the people of Melrose. Thank you very much to everyone associated with the Robinson Funeral Home, you are appreciated.”

- Wayne Brophy

“Recently, I lost my brother, who lived with me in New York, but grew up in Stoneham. Luckily, we found Mark Robinson in Melrose. We own Funeral Homes in New York, and we had high expectations. Dealing with Mark and Eric made all concerns as well as every detail, effortless. Being done long distance was not an easy task, but Mark took care of everything perfectly. Always with heart and feelings in all his communications. I was so happy to see my 70 year old brother looking natural and like himself. That was so important after a 3 year long battle with cancer and leukemia. All of Mark's recommendations were outstanding and with a budget in mind. It looked beautiful. The priest he recommended touched our souls with a wonderful service. The funeral home was quietly dignified and up to date with the simple elegant design. Mark helped with every detail, from the cemetery to the prayer cards, brochure detail of my brother, and photos placed around the viewing room. Both Mark and Eric were available to speak to us whenever we needed. Robinson's did us very proud. I can not recommend them highly enough. You won't be disappointed.”

- Jan Passarella
- Laurel Hollow, Long Island, New York

“We are so pleased and grateful for the outstanding job Robinson’s did on the services for our mother. They went above and beyond our expectations providing many thoughtful extras. Mark was warm , sincere and compassionate in every way, helping to make a difficult time nearly stress-free and a beautiful reflection of our mother”s life. Thank you fom the bottom of our hearts!”

- Rhonda Maserian

“My family would like to thank all of the people at Robinson’s for such a beautiful wake and service for our mother. We were overwhelmed with all of the beautiful touches they added to the wake that really highlighted our mother’s life. From the prayer cards to the video and everything else, it was perfect. From our first visit until the final day, we were treated with respect and honor. No question was too big or too small. From Eric coming to the house and Mark handling all of our needs, they both were complete professionals. Mark took the time to meet and get to know our very large family and take care of all their needs. He was always reassuring and did not make us feel pressured to make quick decisions. He made sure the service went smoothly and guided us every step of the way. We are truly grateful for everything you did to help us through a difficult time - you took all of the worry away. Thank you!”

- Cynthia Shaw

“Eric, from our initial phone call, you put us at ease with your calm and empathetic understanding. You walked us through the process while putting everything in order. The unexpected extra touches exceeded our expectations.
We now can look back fondly that our mother received only best from the wake, the Mass and burial ceremony. What was thought to be a sad experience has become a memorable one thanks to your guidance and coordination. Thank you again.”

- The Woodford Family

“I will echo all the other testimonials here. When we lost our daughter at age 29, we did not know which way to turn. I called other funeral homes but the first thing they talked about was price which was a turn off. I feel at Robinson's it was much more personal and they took the time to ask a lot of questions about our daughter which we appreciated. The service could not have been better and was so over and above anything we could have thought of. They made everything beautiful for us and were very professional but personable at the same time. I felt very comfortable with them and would highly recommend their services. Thank you for everything you did for us.”

- Karen Brajak

“Mark - Thank you so much for the beautiful wake and all your help. My mom's service was so special because of Robinson Funeral Home and the job you did. It was just way beyond all our expectations - the way you handled her pictures, your kindness with the very last minute picture additions, the questions we had, the puzzle, the blanket, the tickets since they had season tickets in the past to their two favorite sports teams! Unbelievable. Honestly, the list goes on and on. You made it so easy for us during such a sad and stressful time not knowing what we should be doing since this was so unexpected. Thank you again for everything. We are so grateful for how it all turned out.“

- Carolyn Agnoletti

“Eric, I can’t thank you enough for the wonderful job you did with Eddie’s wake and funeral. The wake was more like a celebration of life then a wake. The tractor trailer etching on the coffin blew me away. I know Eddie would have loved it. The video of pictures, collage, puzzle, blanket, sign-in book, and infinity cards were all so special and showed what a full life he had. Everyone who attended commented on how special everything was. I have never attended a wake quite like it. The funeral was also handled very professionally and I appreciated taking the procession by our house. You went above and beyond and I just can’t thank you enough.“

- Merle

“Mark, we cannot thank you enough for your compassion, comfort and support you provided us during the most difficult time in our lives. It was an unforgettable tribute to Bob through the obituary, pictures, remembrance book, videos, puzzle, baseball tickets, prayer cards, blanket and the list goes on. We knew he was right there with us! It was so personal and no detail was left undone! We didn't have to think about anything, you took care of it all including the bagpipes, honor guard, engraving of his casket and the flag presentation, everything was so special to us! We will always be so grateful to you for bringing light and comfort to us during this difficult time!”

Love,

- The Petitjean Family

“Mark, the entire Farrell Family would like to thank you for helping us through a very difficult time in the loss of our mother. You and your staff did a wonderful job of coordinating the myriad of photographs we provided into a remarkable video and physical display to celebrate her life.

We couldn’t have been happier with the service and support you gave us. It allowed us to commemorate the exceptional woman our mother was and for that we are grateful.”

Sincerely,
- The Farrell Family

“Mark, Words cannot express my thanks for making such a difficult time in my life so much easier than expected. You walked me through everything and put me at ease. The extra attention I received made me feel like I was your only client (which I know I certainly wasn't) and for that alone I was grateful. Plus, the personalized items you provided were such a surprise to me and I am so thankful for being able to have those keepsakes that I can cherish long after this time. Thank you again. “

- Leslie

“On behalf of the LaFarge Family, we would like to sincerely thank you for the wonderful, caring and seamless service you provided for my Mother and our family. From start to finish it was a pleasure to work with you and your staff. From the way our Mom looked, to the photos, and every phone call, email and guidance from Robinson. It couldn’t have gone any better. I would highly recommend your services without hesitation to anyone in the future. Thank you again so much for treating our family with dignity, grace and compassion at this most difficult time.”

Kind regards,

- The LaFarge Family

“THANK YOU! These days are very hard. I did not think a wake and funeral would be possible due to the virus.
You did every thing my DEAREST Aunt could want. THANK YOU.
Just watched the video, how beautiful. The best thing you did was have her cookies in the background... I am crying now, but don't know if they are happy tears or sad.”

- Debra Rando

“My family and I want to say thank you so much for the care, kindness, compassion extended to us during the loss of my dear wife Marjorie recently. The professionalism given to us during this most difficult time in our lives was way above and beyond what we expected. Eric, was so very helpful to my daughter Stacy and our family that we can only say thank you so much for helping us through this saddest time in our lives. We felt the love and understanding of everyone involved in caring for my dear wife and the respect and dignity that was accorded her. Robinson Funeral Home has demonstrated beyond our greatest expectations the trust and integrity of this profession. Eric, once more, we say thank you so much for your help and kindness at a time in our lives in which it meant so much to all of us.”

- Sincerely, The Moore Family

Thank you is just not enough.

“My mom recently passed away. Robinson’s was recommended to me by my pastor. He said they will take care of everything for you. If they say they will do something, they will do it. And he was so right. I didn’t have to follow up or worry that things were getting done. I dealt with Mark, Bob and Eric. They were all so kind and very professional. They were there for my family; they were timely with all details and they kept me informed. I could not have asked for better service at this difficult time.”

-L. Rutkowski

“I cannot say enough about how Mark took care of us after losing my husband suddenly. I will be forever grateful for his compassion, guidance and kindness during an incredibly sad time for my family. Everyone commented on the amazing job he did and we so appreciate how everything honored my husband and showed what an amazing man he was. My son and I are so thankful for everything Mark did for us.”

-Suzan LeBlanc

“Mark Robinson does a wonderful job. We recently had my Mother's funeral at Robinson's and were amazed. His compassion and attention to details is second to none. The picture displays and memorabilia were unbelievable. We had more comments from visitors on the outstanding job Robinson's did. Our family would highly recommend, Mark, he and his entire team go above and beyond any expectations.”

–J. Zullo

“Words cannot express the appreciation we have to Mark and the Robinson Funeral Home for making our mothers services so wonderful. Your attention to every detail shows. It provided us a special day to celebrate her life.”

Sincerely,
The Stiles Family

"I cannot say enough about the thoughtful care that you & your staff at Robinson's Funeral Home provided for my grandmother's services. She was such a special lady to me & you made it feel like she was a part of your family too. Your personal touches to her services made this day so very special. I could've never imagined that a funeral home would go above & beyond like you & your staff did. Thank you again from the bottom of my heart."

-G. Ferdinand-Ortiz

"I came across a memento from my father's funeral a while back. Mark Robinson did a wonderful job in listening to our family, understanding my father, and planning a wake that embodied his memory. Mark was very responsive to questions and suggestions, and provided some very appropriate suggestions himself. My father's wake was a wonderful remembrance of his life, made that much more pleasant by Mark and his staff. Thank you."

–K. Crannell

"I want to thank you and Mark for all the care and concern in the preparation of Vinnie's Funeral arrangements…Thank you for the hand out memorial tribute you so kindly gave us, also the Mass Programs and memorial candle, all so beautiful… People were very impressed and touched by all you did to make it perfect. Thanks again for everything."

Thanks again for everything.
–Patricia Manganelli, Stoneham

"We want you to know how happy we were in your help and kindness at Joes' passing. It was wonderful for us to have such a secure feeling that every little bit would be so perfect."

Gratefully,
–Felice Glennon, Melrose

"The Bernaldo family would like to thank the Robinson family and the Robinson Funeral Home staff for your kindness and empathy during a very difficult time last year. It gave my family much comfort knowing that we didn't have to ask for anything because you or someone on your staff had already taken care of it - right down to the last detail. The way you handled my Father's funeral arrangements was simply beautiful."

Sincerely,
–Eugene and Encarnacion Bernaldo, Saugus

"Thank you both for the magnificent job you did on behalf of the Corvino family. Because everything was so beautifully executed seamlessly, we were able to grieve our loss without any distractions."

With much appreciation,
–Cathy Kelly, Middleton

"Words can’t express how grateful we are to you for helping us during our difficult time of grief and loss. Mom’s funeral was so graceful and elegant…all thanks to your amazing guidance and capable hands."

–Tricee and Phil Pierce, Andover

"I know I’ve thank you many times, but I felt that I needed to also send you a note. First of all please tell Mark how much I appreciated all of his input and very creative, hard work. He is a gem. At a very sad time in my life, you made me very happy. You were truly an inspiration to me and my family. Everything you did for us was absolutely perfect and I know Lou would have been very pleased."

Fondly,
–Norma Riley, Melrose

"I also wanted to let you know that even though one year has passed since the funeral, people continue to tell me that it was the most beautiful funeral that they had ever attended…. Please know that I and my sons will be forever grateful to you and Mark for the kindnesses shown us during a very difficult time."

With sincere appreciation,
–Patty Milligan, Melrose

"Since the wake and funeral in February, I have attended two more wakes and funerals, and I must tell you that none compares to the professionalism of the Robinson Funeral Home. The experience that the family had at your funeral home demonstrated the caring, personal touch that made us feel totally comfortable. We thank you for relieving our anxiety and getting us through the difficult time."

Thank you. Sincerely,
–Bill and Kathy Dolan, Melrose